Terms & Conditions
Trailmaster's choice, try the exquisite "BLACK GOLD" range
FRESH OLIVE OIL
Fruit juice to saviour
The Olive Man, I'm Out" and loving it!
The Olive Trail are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
The Olive Trail
21, Shapway Road Evercreech Shepton Mallet Somerset BA4 6JT United Kingdom
Phone: +44 (0) 1749 344925
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard and American Express. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet, please contact us first to ensure security and integrity.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Products are shipped by courier or general post, unless otherwise arranged.
We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 14 days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 17.50 % VAT is added on duty liable products. All other orders are tax (VAT) free. We cannot be held liable for any import or local taxes that may apply it to the your order destination.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using SSL, 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1749 344925 or write to us at 21, Shapway Road Evercreech Shepton Mallet Somerset BA4 6JT United Kingdom
The Olive Trail do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.legislation.gov.uk/uksi/2000/2334/contents/made
For all purchases we must have received, and cleared payment prior to shipment, unless otherwise previously arranged.
The Olive Trail